The toilet seat did not fit the unit ordered and when my fitter explained it to your customer care lady she was extremely unhelpful and refused to speak to him further. I then spoke with her and she was very unhelpful. Eventually she offered to send another seat, which was identical and hence still didn't fit. We had to go out and purchase our own seat in the end from another supplier in order to use the toilet! Also the dark grey finish on the unit easily scratches and it is white underneath! Very poor quality for the cost - would have expected much better.
6 years ago
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