Very disappointed. One of the items ordered was out of stock and delivery date was moved back 3 times so I had to cancel it and get it elsewhere. I arranged a delivery day 3 weeks in advance arranging for my husband to take a days holiday as Soak do not deliver at weekends. 30 mins before delivery slot I was called to say could not deliver on that day . On calling delivery company I was told the items were forgotten when loading van . Found that difficult to believe as we had 21 items cost £2k . When I was told they could deliver it following week they could not Guarantee a delivery slot so husband had to take another days hols ! Really need to get a company to deliver at weekends . Would never order from them again
6 years ago
soak.com has a
3.8
average rating
from
4,919
reviews