Useless! Products okay, some came damaged but after the hassle with multiple delivery issues couldn't be bothered (or able for some) to send back! 4 months after installation overflow on sink has now turned black but tap and plug remain chrome!? Shower screen leeks and seal is peeling, bath screen came cracked but plumber able to repair. Raised a complaint it's taken nearly 4 months to sort! No one wants to take responsibility or actually call back, and I've been promised things which never materialize, been lied to and still no resolution! The manager who was dealing with it was nice on the phone, but never followed through and still waiting on this being resolved... DO NOT use Soak.com if you think you may need any sort of after sales support or help and are happy with okay products. Read other reviews - you'll notice anytime someone needs help the service is shockingly poor. If anyone at soak is reading this I would love a call back as ive been promised.