Ordered two bathroom suites from Soak. The toilet cistern arrived totally smashed, it took 3 phones calls, 5 emails (not one response to an email) and 7 weeks before a new cistern was sent out. The soft close toilet seat did not fit the toilet and the waste push close for the sink was the wrong one. Shocked at the terrible customer service. Would not recommend nor be ordering from them again. Order at your own risk but if you have builders in like we did then allow for delays because there is no quick rectification on their part!
6 years ago
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