I purchased a wall cabinet with a bathroom suite, but did not open the items straight away to inspect as I was not ready to fit them. When I came to remove the cabinet from the packaging I noticed a large chunk missing next to one of the doors. When I contacted soak they would not refund or replace the item because I had not removed and inspected it within 14 days. Be careful not to purchase an item you're unable to remove and inspect within 14 days, as if there is any damage soak will be unwilling to help.
6 years ago
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