Unfortunately I was only informed my item was out of stock on the afternoon of the day I had waited in for delivery, having paid £16.99 for the next day service. This went into my spam folder so I waited in all day for a £36 thermostat which was waiting in my communal hallway because the delivery driver didn't ring the bell. Still waiting almost two weeks for the full refund. All the customer services operators have been very polite but I would never use soak again.
6 years ago
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