I was extremely disappointed after what seems like a promising start - Rhys promised me faithfully that the delivery would be booked for the following week ( my order placed on the Tuesday was conditional of this fact being agreed) and that I had until Saturday to add to my order. I was then rather surprised to see receive a text from parcel force to tell me the delivery was arriving the wrong week when I was at the opposite end of the country. Soak only notified at the end of the day that my delivery had been dispatched and when I made contact to Soak via email they wouldn't even give me the courtesy of a response. Unimpressed!