The item I received was what I wanted. It's just a shame the delivery service was so poor!!! This is the second item I have bought from soak.com and the second time the delivery service was disappointing to say the least. When I contacted customer service, they were very friendly but didn't even know my delivery hadn't arrived and told me that it was out for delivery the next day.... If it was free delivery, then you couldn't complain but when you pay for delivery and then it's a bad service then something needs to be done about the courier your using!!!! I wouldn't recommend soak to a friend and I won't be using you again...