I had to call and chase delivery as hadn't heard anything after a week. I was given a delivery date, but then a few days before the date, I received a text at 17:30 saying it would be delivered the next day, so arrange last minute leave from work. It never turned up and I wasn't contacted. I was emailed advising it was damaged and could take up to another 8 Working days to arrive. Iv emailed you but had no response. WHEN IS IT GOING TO BE DELIVERED???? I brought an entire bathroom elsewhere and received it all in 5 Calendar days and was kept informed the whole time , this is the only this I brought from Soak and its holding up my whole bathroom renovation. I understand things get damaged but Soaks communications are beyond poor. Wasted a day off work , and had to rearrange my entire bathroom renovation and still don't know when its going to be here. And the whole time you have my money!