Great quality sofas but beware misleading colour swatches. We bought replacement covers for 2 of our sofas. The "Charcoal" colour shown in the brochure and on the website was a dark grey (as would be expected) but the swatch was navy blue ! When I queried this the customer service rep told me to "go with the swatch". I requested a second swatch to make sure that I hadn't received an incorrectly labeled swatch. The second swatch was also navy blue so I proceeded in placing my order. When the order arrived it was not navy blue as per the swatch but dark grey. Customer services were very unsympathetic. They gave me the option to return the covers for a replacement but they could not give me any reassurance that the replacement would match the swatch. I didn't want to have the inconvenience of returning them and the risk of waiting another 6-8 weeks only to get the wrong colour again so I kept the ones that did not match the swatch. I have given 4 stars as the sofas are good quality and value for money. It's a shame the customer service lets them down.