ordered 19/11. marked as dispatched 21/11. nothing since. 3 emails, two telephone messages left. no tracking. no items. no response. have had to raise paypal dispute to get money back before ordering from elsewhere. i just don’t understand how companies with such poor customer experience survive? it’s not a big ask to expect a response to either one of my emails or voice messages. massive inconvenience now as waiting for money to be refunded before reordering
3 years ago
Solihull Lighting has a
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