I thought I ordered some lights a week ago but had no email confirmation at all so thought I must have made a mistake during the check out process and yesterday I went online and ordered another (much nicer) light from a different company. That company actually emailed me immediately to confirm the order so I knew it had all gone through okay. I have still had no email from Solihull Lighting about my purchase, just one asking me to rate them! I now have two lights or rather I don't as they haven't arrived yet, but will do soon, which I don't need and have effectively paid for twice. I wouldn't buy from this company again!