We booked with solimar villas and initially great to deal with until it comes to getting a refund due to a global pandemic that your country state not to travel and the country you are going to states they don’t want travellers (Spain) at the moment we are due to travel Saturday 30th of May and clearly we can’t for weeks now we have tried for a refund only to be told claim travel insurance we owe you nothing as villa is available on contacting visa, ombudsman, CAB, and my travel insurance all say that solimar are being unlawful in not offering a refund which under government health act and advise we are entitled too. This to me is a company who are trying and hoping people give up the fight and they keep the customers money!!! The ombudsman has advised should I not get the outcome I’m looking for to contact them to raise a formal complaint to solmar regarding there dealings with this during what is a testing time for everyone. The cheek of them to ask us to claim through holiday insurer when they should be insured themselves for this type of thing and also When I asked where my money I paid them was the reply was people have mortgages to pay!! Yes we do!!!! DO NOT BOOK THROUGH THIS COMPANY!!!!!!