EXTORTIONATE PRICING. FALSE CLAIMS ON THEIR WEBSITE IN REGARDS TO FAIR PRICING AND NO CALL OUT FEE. DO NOT BE DUPED. I called an Emergency Plumber, they arrived and sent an email asking me to accept the fees of £189+VAT for a call out fee and £348+VAT per hour. In comparison to other company quotes, this price is more than double the going rate. Additionally, their website states that for Emergency Plumbing services they don't take call out charges. These people are crooks and will try to extort money from you by any means possible. Very aggressive, forceful and rude. PLEASE SAVE YOURSELVES AND DO NOT USE.