I am extremely pleased with SPLOSH both service and product. Initially I sent frequent emails to clarify some of my concerns all were responded to rapidly, the team were most helpful.I read about SPLOSH and after watching Planet Earth I realised I should do more about my increasing number of products in plastic containers. I was hesitant about ditching my lifelong favourite products. i have not been disappointed. kitchen and bathroom products all good. i also use all the laundry products, very little is required and the result is excellent. Cost is comparable with supermarket products. I have now been using Splosh for 2months approx and have devised a system so I do not run out. easy peasy. i do not use the app.. There has been a glitch with the sachet for powder laundry, I was kept informed of delivery which was satisfying and problem was resolved.