I only joined recently as I'm concerned about single use plastic. It was a really easy website to navigate and I thought I'll give it a go. I ordered the basics because I wasn't sure about the smell - that's a problem ordering on line! Anyway, they smell really nice and I've just re-ordered the hand-wash and shower gel and according to my 'bottle count' I've saved 9 bottles already! I wasn't sure how long it would take for replacements to arrive so I ordered whilst I still had a quarter left. Really quick delivery and no problem about leaving boxes outside as they fit through the letterbox. Very easy instructions to follow. I would definitely recommend it and in fact I have to my friends and family. Give it a go!