I've been using Splosh for a few months now. The delivery service is very reliable. Don't be shocked when deliveries are packed with what appear to be polystyrene chips - they're actually compostable and made from starch! The products themselves work well. We use washing up liquid, shower gel, handwash and laundry detergent/conditioner and they're all comparable with the big brands. It has made a significant impact on the amount of plastic bottles we use and saves loads of room in the cupboard too, as the refills come in little cardboard boxes which stack very neatly. We've just ordered cleaning products and will see how we go with those. Overall really pleased and it feels like progress.