Still quite new to Splosh but find the system works brilliantly. Delivery is very quick and efficient. Love everything being totally reusable or compostable. Products I have tried so far have all been great. Particularly good is the kitchen cleaner which cleans really well and has enabled me to dispense with several other cleaners - such as hob cleaner and sink cleaner. My only reservation was, when I did my 2nd order, I was unable to check over the order before sending it and I inadvertently ordered a bottle rather than refill. This could well have been my fault - technology and I are not the most comfortable of friends!! Otherwise, really brilliant - a great recommendation from my sister.