Great products, very helpful customer service, and such good value for money! I'm working hard to lower my waste, and this is the easiest method so far! Great that you can return the empty refill packs too. The products work better than their other branded competitors, and they smell amazing too. You also get discount codes to give to your friends, to encourage more sustainability, and get some money back too when they use the codes, which is a great way to get people to spread the word! Great products, and I cannot recommend highly enough, you will not regret it! Also the new subscribe and save feature is perfect for people who are a little forgetful, like me, and only remember to order when the bottles are already empty! You can get them delivered automatically as often as you need, so hopefully I'll never run out of washing detergent again!