My daughter first put me on to Splosh about 2 years ago and it seemed a brilliant way of reducing the amount of plastic I use. I've used the bathroom cleaner, the washing up detergent and have recently started getting the shower gel too. I like the products and feel good about using them! They are just sent out by normal post and the pouches are collected and returned (freepost) in the same cardboard box, to be filled up and sent out again. It's been great to have the refills standing by in these times when shopping trips are few and far between. Thank you, Splosh!