Splosh provide an excellent service! I mainly purchase the Mint and green tea hand wash and the Ginger and grapefruit shower gel both of which smell gorgeous. The whole process is easy to do, buy the product you want then order the refills which fit through your letter box. They last such a long time too. The main aspect that drew me to Splosh and keeps me coming back isn't just the fantastic products and excellent customer service but the fact that by buying their products I'm reducing the amount of plastic I'm bringing into my home and the amount of plastic I'm wasting. What's even better is that I can send my empty refill pouches back to them so they can be recycled, so there really is no waste! They even provide a bottle-o-meter on their app so you can keep track of how many plastic bottles you've saved by buying refills. So grateful to have found Splosh and I'm looking forward to trying out more of their products.