Good morning I ordered a package from you in early December when I first arrived in Auckland for MIQ, You dispatched it very quickly so well done.😁 It was however sent via ‘post haste’ courier.They did not get it to me in the said 2-5 days. I was in MIQ for 9 days in total and it still did not arrive. On day 6 I tried to contact the courier to get the delivery changed to my home address. I could not reach them by phone or email (they blamed covid for that) we all know however that phone and email can be answered from anywhere) I then found their website and sent a message to them to try and change delivery address but it would not let me as didn’t have and couldn’t get a specific code from there to allow me to do so. I did contact you about this issue as thought you might be able to help.I finally received an email from the courier on Day 9 saying they would look into the whereabouts of my box.(and then heard nothing more) I left instructions with the Crown Hotel staff to give to the courier so they could forward the gift box to me to my home address. The courier operator was apparently rude and didn’t not want to know and just dumped the box (on Day 10 after order was dispatched from you)with the hotel staff. They being very efficient contacted me about it, by this time I was in Masterton at home. I suggested to the hotel manager to check it out to see if it was still edible and in good condition and if so to share its contents with his staff, as it was not practical to get them to forward it to me after such a long time. SO I cannot comment on the gift box itself as I never received it. I can say that you dispatched it very quickly. However I would say that Poste Haste courier services are appalling!!!! and I will never use them again. So if you CONTINUE to use them to dispatch your gift boxes I will not order anything from you again. VERY DISAPPOINTED REALLY as the gift box would really have been appreciated while in Lockdown in a hotel room. Thanks Kind Regards Lynn Bennett