When i paid them via Bitcoin crypto, it cost $1500 to monitor all of my wife's cell phone text and social media, it was not like the movies though lol. But when they sent the file link to my email, I installed it after using Winrar to extract the file into my computer. Don't forget i wasn't tech savvy, all the instructions were done via remote access from them to my computer. That's how I got it working, connect with on Email SPYACCESS2 @GMAIL.com and I will show you about it.
Guess I answered your questions and explained how it works.