Products good and well priced but not backed up by customer service. I purchased a power bank and made an error thinking i had ordered the apple lightning fitting, when i reported this i was told the return postage cost would outstrip the cost of the device so there was no point in returning it. I was then offered 20% discount on my purchase just to keep it. In the light of the postal cost i agreed. Well after reminding them of their offer several times there is a deafening silence from their end. The sales blurb keeps coming but i wont buy any more because of the poor backup. Shame i like the magnetic system and would have purchased more, j Seddon