Products are awesome. Pro version of the magnetic cables are definitely worth the extra price. Super quick charging with the right charging block. The normal 360 cables and ends are not compatible with the pro versions!!!! Would rate 5 stars but customer service and responses are horrible!! I've been trying to return our 360 cables for almost a month and I've had one response after a week and now nothing. The only way to get ahold of them is through email. I'm very disappointed with the service. I'm sitting on $80 worth of cables that won't work with the pro version that I need to return and it's a very disappointing thing to not get nay replies back after weeks of sending an email almost every day to see if I can get any kind of response.