They are unresponsive other than auto responses 36 minutes after order was made and you contact to cancel then get an auto response saying has to be within 2 hours and they are busy expect a response in 3 to 5 days but you said had to be within 2 hours. Statik is difficult to reach and offer no help at all. I feel stupid for ordering from them. As amazing as their products seem to be they are nowhere near worth the hassles and problems as it is just to get them ordered and delivered this road for me has started all the way back in September and now we're almost halfway through December and I made them terrible mistake of just trying to order the different items to make my order complete the way I intended it as it started and that has only caused me more problems and more money and I still don't have these orders or items. read their reviews I wish I did before I started this. I only ordered seven different items and I cannot describe what is turned into now.