I ordered 13 products on Dec 12, 2024. It is Feb 4, 2025 and I've only received 1 out of 13 products. Refund request in process, but based upon estimated delivery timelines I may not see it until 2026. It took customer service multiple email exchanges to even realize there was a problem since they saw 1 shipment against my order, but it was only for 1 product; they assumed all products were shipped. Not a good operation.
3 months ago
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