The sales side was fine, the delivery was horrendous!! Was told the 8th which I’d called a couple times to make sure was possible, after 3 calls on the day to track, I was assured at 1430 and 1530 it was still coming, I was told at 1630 it was still in the depot. The next day I wax told between 12-2, again several calls later I was assured before 1600, it finally arrived at 1640 when I was on my own with pallet which the driver could not get off to kerbside, when I said this was impossible, he said I was refusing the delivery. So he handballed 300kof bricks and heaters to me without leaving the truck which I then had to carry two flights of stairs on my own, thanks, Derek