I bought two loops and four hats unfortunately I won’t be able to use them at the festival because although I did everything right and wound up 8 hrs online only to be told What I needed was sold out The issue was you were not sold out when I got bumped out four times your technical crash shouldn’t cost me my tickets and I was willing to pay for a hotel room I didn’t want so I respectfully request that you do the right thing and sell me a full madness comfort pass for two as it was not my fault and please if there is a better contact for me to make this request please let me know And please I understand you sold out congrats! Bit you weren’t sold out when I got bumped out. Donald Pollock Cel 1-856-912-4310