I had the absolute worst experience with the Tomorrowland Store. After placing my order, my items got held up at customs due to regulations in my country—a situation completely out of my control. Naturally, I reached out to their team for support, hoping they would assist me with the return process or at least help cover some of the additional costs. To my complete disbelief, they showed zero willingness to accommodate or provide any meaningful assistance. Their unhelpful attitude and complete disregard for their customers' issues are shocking for a brand of this scale and reputation. This entire ordeal left me feeling frustrated and helpless. Not only was I unable to receive my purchase, but I was also left to deal with the financial loss and inconvenience alone. I expected so much better from a company associated with such a globally renowned event. Unfortunately, I was met with a cold, disappointing, and unprofessional response. I will never order from them again, and I strongly advise others to think twice before doing so. Truly, a horrible experience!