Dear Stripe Support Team, I am writing to express our extreme dissatisfaction with the handling of our manual payout, which we have been following up on for the past six days. Despite our persistent efforts, your support team has failed to provide a clear explanation for why the payout has not been executed. We have been repeatedly told to "check this time" or "wait until midnight," only to be informed later that an issue was found, requiring us to cancel the payout and reinitiate it. This process has been nothing short of frustrating and inefficient. As a result of these delays, we have lost a valuable customer due to our inability to transfer funds on time. This is unacceptable and reflects poorly on the level of service Stripe provides. It is particularly concerning that your frontline support staff seem to lack direct communication with the senior support team, and the senior team appears unresponsive and dismissive of our urgent concerns. This disconnect has left us stranded and unable to resolve the issue promptly. We are deeply disappointed by this experience, and it is unclear who will take responsibility for the damages we have incurred as a result of your service failures. We have maintained detailed logs and email correspondence documenting Stripe support’s unfulfilled promises, and we are prepared to escalate this matter legally to seek compensation for our losses. We demand an immediate resolution to this issue, a thorough explanation of what went wrong, and assurance that this will not happen again. Additionally, we expect Stripe to address the financial impact this has had on our business. Please treat this matter with the urgency it deserves and respond promptly.