Same experience as Greg's review below. Awful customer service. Really horrid woman who was very unhelpful. I can't explain just how awful and unpleasant they were with a simple inquiry. Rude, arrogant and condescending and put the phone down on me. Their payment arrangements are open to fraud as they refuse to confirm their details over the phone which leaves the buyer open to scamming. Their processes are weak and not at all secure as they rely solely on a customer sending them money by BACS on the strength of an email (which is likely to be seen as spam by a email filter so if you have 'auto-delete' on spam, it's gone for ever) so the buyer has no come back if there is a problem. I would not use their company until they sort out their payment security and manners,