There are some extremely negative reviews of Stroud Auction house, including such words as "awful", "dreadful" and "arrogant". I too had a bad experience and echo these negative comments; upon raising my concerns, I was rebuffed by the dreaded Lyn, about whom so much bad press has already been expressed. The main problem I faced was that they cram in so many lots, 1000 in a day, that the auctioneer is forced to go so fast that there is insufficient time for online buyers, particularly those with slow broadband speeds, to place their bids. This deprives sellers of their full potential and causes buyers to miss out altogether. Based on my experience, I do not believe that this auction house serves the interests of either buyers or sellers, only themselves. I would certainly not sell through them.