Really bad experience. Had to chase the company constantly for several months to get my work marked. Then had to chase for the certificate which has still not arrived. Complaint process a joke - ignored for weeks on end or told certificate would arrive by a specific date only for that date to go by, and then no replies to emails. Course purchased June 2020, essays submitted September 2020, it is nearly April 2021 and no certificate to prove I passed the course. No choice but to escalate to the ombudsman. A real shame.
4 years ago
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