As others have described, very poor customer service, phones are not answered, problems are not resolved, refunds for stays in properties which are dirty & in poor states (e.g. 10b South Green, Southwold which is categorised as a 4 star property) are impossible to secure. Utterly disgraceful. It is a terrible shame that owners are still placing their properties with Suffolk Secrets. We strongly advise against using them at all.
3 years ago
Suffolk Secrets has a
1.4
average rating
from
46
reviews