Suffolk secrets have an affiliate relationship with Expedia and their subsidiary companies Booking.com and Ebookers. We made a booking through Ebookers but, somehow, this information wasn't relayed to Suffolk Secrets and our holiday was cancelled with less than 24 hours notice. It was only luck that we found out before setting out on the journey to the cottage. Suffolk Secrets haven't returned phone calls, offered any real explanation or take any responsibility for the issue. Shambolic and very very poor service.
3 years ago
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