I asked for a withdrawal a few months ago, and I still haven't received the funds in my bank account. Shortly after I made the request, the money in my wallet magically disappeared. I decided to get in touch with ROCKPILEL after growing impatient with the lack of updates and communication. I was lucky that they helped me get my money back. I'm happy that the issue was finally resolved, but the amount of time and the lack of transparency disappointed me. However, I would want to thank ROCKPILEL/COM and their team for their effective help in resolving the problem. I wholeheartedly recommend their products.