1 star and thats only beacue i have to put a star so i can write a review. Woudnt waste your time with this company ordered my phone in March got sim card ok a week later. 2 payments went out my account and money has always been in my account for them to prosses my weekly payments amd surprise surprise they havent taken anymore than 2 payment from me. So now end of may should have got my phone and i havent got it contacted them and now they are fobbing me off becuase they are trying ti say i have only ever made 2 payments. Yes 2 payments have gone out the rest have been 0.01p. No contact at all between there customer service team to say there had been an issue untill i contacted them why 0.01p had been taken out every week.
Porr customer service lack of communication and no respect for there customers. Please watch this company they put you in a false sense of security that all payments will automatically be taken from your acoiunt and 12 weeks later your phone will arrive which is totally BS.
Now im stuck with a brokwn phone and almost £70 paid for something i havent and now not going to receive.
7 years ago
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