Charging £20a month more than agreed and Internet kept cutting off, when I complained I was cut off within 10 min with demands for 580 odd quid within 24 hours or debt collectors would get involved.... Bully boy, overcharging, terrible customer service... Avoid this company.... I have never in my life experienced such awful service.......... As a new customer (not anymore) you'd of expected better communication.... Im glad I record every call because the way I was spoke to was ridiculous and savage