It has been 32 days since I have ordered from superdry website and not received any items or an update on delivery. The delivery tracker still shows the initial date and nothing has been updated for 30 days. Then I try to cancel my order and get a refund and I am told because they use robots in the warehouse, they aren’t able to cancel orders and I have to wait until it is delivered and then I can return it. Can you imagine that? What a crazy supply chain set up and the excuse doesn’t make sense. Horrible customer service experience as well.
4 years ago
Superdry has a
3.4
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