Terrible customer service. Ordered xxl coat paid £3.95 to have delivered in two days. When coat arrived was large not xxl. Emailed Superdry about returning coat, exchange and reimbursement of postage. Received general impersonal reply with returns label, no mention of exchange or postage, emailed again, still have not received reply. Try the personal touch Superdry and reading emails not just press a button robotic style, not good customer care. Also went back on website and no XXL available anymore. Really disappointed
4 years ago
Superdry has a
3.4
average rating
from
242
reviews
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