I purchase tickets off AXS Tickets to the Frankie Vali concert here in
Dallas for 12/2 for $602. Recently the concert was postponed. I was only
interested for the concert at that date so I called last week to request a
refund as that concert is no longer taking place. I was told I would
receive an email with the status of that refund-no email received. I called
back today @5:30 and spoke with a Diabolique (sp). I was told that due
to it being postponed no refunds are being issued. I replied I am not
interested in any other dates, I purchased tickets for that specific date. I
asked to speak with her supervisor and was told she had none available.
I informed her of my intent to file complaints on their business for theft of
services and fraud-I paid for a concert that is not taking place and I want
my money back in full