I have been waiting to get paid for sold tickets now since September 2021. The live chat is run by customer service assistants who have no understanding of how selling of tickets works, or even how the online interface looks like for customers. I am unable to speak to anybody despite repeated requests. Nobody follows through on emails, and the same response is being said over again. My correct bank details and paypal account is on my account, so I fail to understand why Support are unable to pay me my money. Please beware if you are selling tickets, do not use AXS.