This company does not even warrant 1 star!!!. Absolutely appalling, not able to speak to anyone, live chat just pass on the complaint and although I have done this numerous times... still no change and NO PAYMENT/REFUND. Tickets were sold in December 2021 and I have been chasing AXS for the money since. They say it is a technical error as there is no tab on the payment page to transfer the money to my PayPal account or my bank account. This complaint has been (according to the live chat) "escalated to the right department" and we were supposed to receive a reply within 2 days. GUESS WHAT.... NO REPLY. Their website should be removed and this company needs looking into as there is something very worrying about the numerous complaints of the same issue on trust pilot. DO NOT USE AXS TO SELL YOUR TICKETS, YOU WILL NEVER RECEIVE THE MONEY!