I would not have gave them any stars but I need to warn others to AVOID dealing with this company.Rescheduled a concert that had been cancelled through covid lockdowns. The new dates that were sent for the rescheduled concert were for during a time we were outwith the country. There has been no way for us to get our money refunded or the tickets resold back even for a sold out venue where tickets are scarce. The phone line tells you that you are 90 something in the queue but cuts you off before you speak to someone. The live chat also cuts you off. A bunch of money grabbing cowardly shysters. The questionnaire asking about your experience communicating with the company is also useless as not enough info can be taken in it. Such a poor disgrace of a business model.