I had a really frustrating experience trying to buy tickets for Kiely through AXS. I originally wanted to buy a bundle of five tickets, which turned out not to be possible, even though there was no clear info saying so.
After failing to secure a group of five, I managed to get one ticket for a different night, then after multiple failed attempts, I eventually got a bundle of three and a bundle of two. This left our group split up across different sections and nights — not at all what we planned.
To make matters worse, I then tried to resell the solo tickets I didn’t need. AXS only allows resale through their own platform, and despite listing the tickets well in advance, they never sold. I ended up losing £160.
The whole process felt clunky, confusing, and restrictive. I won’t be using AXS again or supporting this kind of ticket sale method in the future.