The worst night of my life. Booked 2 tickets weeks to the O2 Tennis Masters. planned dinner evening with the wife, possibly watch a movie is there's time as well. but to my utter horror, was told on the day of the event that i needed to download their AXS app to get my tickets. did exactly that and found out i had been given only 1 ticket. i called the number in the mail and when i eventually got to talk to some1, it went back and forth for well over an hour as the event had already started. what a joke!!! i had to even send him the confirmation mail AXS sent for the two tickets purchased but still could not get the second ticket sorted. My plans for the night with the wife ruined, my night ruined it was a total disaster. As i write this, I have still not received a refund nor compensation. If this goes on I can assure that I will sue this company. What an absolutely shambolic arrangement