I would give ZERO rating if I could. I ordered plants, which came as small plug plants. 9 died in the propagator, before I could plant them and the rest mainly died once I allowed them to get a bit bigger and put into pots. Think 3-4 only remained alive. My partner order an offer recommended on Martin Lewis website, end of May. He still hasn't received order and sent email 4 weeks ago asking them to cancel as no point in have summer plug plants now. He did receive acknowledgement stating order cancelled, but no refund. He contacted them yesterday and they had no record of the cancellation (thankfully he receievd an email saying it was done). He's now waiting for a refund, again! Terrible company & customer service. I would never use them again. Shame, they always seemed a reputable company.