I have just completed a survey for Sutton's which has prompted this review. I have had appalling service from Sutton's. I ordered goods that didn't arrive and my emails to request a refund - I have submitted evidence and they have ackbowledged they took payment but my order wasn't processed - have been ignored. I would actively discourage people from using this company. Very exploitative when slot of people are struggling during this pandemic. I'm very disappointed with this appalling service. If I could put no stars I would.
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