I purchased a swegway from you at the beginning of June. Within one week the Bluetooth had stopped working and it was returned. I have experienced the worst customer service possible since then. I have still not received my repaired swegway. I have repeatedly asked for a new swegway or refund and my requests have been ignored. Communication is non existent and I am beginning to think this is a very disreputable company who do not care about their customers at all. My 12 year old son paid for this swegway (£350) with his own savings, you should be very ashamed of yourselves.